Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,539 Reviews)
Rating breakdown 26,539 reviews
5 Stars
14,732
4 Stars
5,353
3 Stars
3,140
2 Stars
1,548
1 Star
1,766
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on March 24, 2026
Posted by: SuzyZoo
from NM
I did not speak with a live person for guidance, only used explanations within the topics.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TT is okay
on March 24, 2026
Posted by: cowboy 111
from MD
no way to say i have a simple return w/o exceptions...one category of income had numbers 0 to 9....no instructions on what each category stood for...very frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on March 24, 2026
Posted by: Dawnie63
from Kansas
I LOVE TURBOTAX. IT IS SO EASY TO USE AND IT GOES SO SMOOTH PREPARING MY OWN TAXES.
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good as usual except itemized donation entry
on March 24, 2026
Posted by: Anom7
from WI
Easy to follow as usual; however, the process for valuing items for non-cash charitable donations was much more tedious and long than in the past - why the change??
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is dependable and accurate
on March 24, 2026
Posted by: James at The Beach
from North Carolina
Outstanding product. Used it confidently for over a decade and I'm never unhappy with the results
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Up Selling - Loss of Confidence In The Product
on March 24, 2026
Posted by: PeterG0123
from Massachusetts
The up selling appeared to be in place to scare you into upgrading and purchasing additional services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on March 25, 2026
Posted by: PATDOW
from OHIO
IVE USED TURBOTAX FOR 5 YEARS AND WILL NOT TRY ANY OTHER SOFTWARE
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on March 24, 2026
Posted by: Yodaboda12
from Idaho
I have been using Turbo Tax for several years and I have consistently been impressed by the ease of use and the dedication to ensure accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com