Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,036 Reviews)
Rating breakdown 26,036 reviews
5 Stars
14,506
4 Stars
5,231
3 Stars
3,064
2 Stars
1,512
1 Star
1,723
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
turbotax is awesome
on March 24, 2026
Posted by: Yodaboda12
from Idaho
I have been using Turbo Tax for several years and I have consistently been impressed by the ease of use and the dedication to ensure accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
If I can do it, anyone can.
on March 24, 2026
Posted by: Annalog
from Missouri
I couldn't be more obtuse when it comes to taxes, finances, investments, etc. The fact that I can even get through the process is amazing to me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as previous versions
on March 24, 2026
Posted by: GKKM
from HI
2025 Version was more cumbersome to enter data then previous versions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Major Flaw
on March 24, 2026
Posted by: Doug review
from Minnesota
Turbo tax has a major flaw in that I allowed my taxes to be filed without direct deposit information. Now that all refunds must be direct deposit this is a problem. and the AI advise doesn't give a good answer how to update bank information. I also don't see away to amend a return. Hopefully you will make a correction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on March 24, 2026
Posted by: Steveislookingatyou
from ca
Fast and easy with guidance. Review requirements are bit demanding.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Correct Filing Status
on March 24, 2026
Posted by: KYSG101
from WA
Proper handling of my filing status, income, and itemized deductions in tax year of my wife's passing,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is lacking...
on March 24, 2026
Posted by: Letdown123
from Minnesota
Turbotax is not doing a very good job on the MN property tax form. It is too complicated. It used to be quite easy in the past. I am considering changing SW next year because the MN property tax form has been a mess the past few years. You need to ask each field separately not display a small form to fill out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on March 24, 2026
Posted by: completely
from Colorado
TurboTax is easy to use. Great Tax software........
Pros: I moved
Written by a customer while visiting turbotax.intuit.com