Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,977 Reviews)
Rating breakdown 25,977 reviews
5 Stars
14,478
4 Stars
5,221
3 Stars
3,055
2 Stars
1,506
1 Star
1,717
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
TurboTax falters a bit this year (2025)
on March 24, 2026
Posted by: johninsd
from PA
Weird operation this year. Late in "check" and "filing" numerous requests for fields (addresses mostly) that ought to have been taken care of earlier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big Asset
on March 24, 2026
Posted by: waddlewalk
from Texas
Filing this year's taxes was easier than last year!
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LienH
on March 24, 2026
Posted by: UtLien
from FL
Friendly and understanding my help issues patiently
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not thoroughly up on contin ous improvement
on March 24, 2026
Posted by: ker3660
from tx
I live in a no income tax state yet i am asked multiple times if im ready to file my state tax. the program should know.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax software
on March 24, 2026
Posted by: Anonymous
from Georgia
Directions are clear. Learn more buttons provided needed information. have used Turbo Tax for years and find it very reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Go!
on March 24, 2026
Posted by: FEE 217
from WI
Love the attention to details and step by step guide. Instructions are easy to follow and straight forward.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is very helpful with tax prep.
on March 24, 2026
Posted by: Dick498
from Virginia
Very thorough process. I feel confident about my tax filing.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent and easy to Use
on March 24, 2026
Posted by: Bob 2526
from Alabama
Have used Turbo Tax for years and haven't had any really big no issues. Have had several minor issues during review of federal and state. Error message was not clear. Took some research to determine what error message was saying and how to correct. Once I understood the error message the fix was simple.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com