Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,969 Reviews)
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great every year
on March 24, 2026
Posted by: BART2122025
from Nevada
Thoroughand easy to use and great telephone support
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on March 24, 2026
Posted by: Helpfully useful
from OK
Great to use, easy to use, works great and I've used for 8 years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on March 24, 2026
Posted by: JAMBAM25
from Kansas
Instructions and help are well thought out and very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Desktop Turbo Tax is still great.
on March 24, 2026
Posted by: HarveyBWR
from Michigan
I have used Turbo Tax for many years and have found it reliable and pretty easy to use. I thought I would try Turbo Tax online this year and it was a disaster. I will never willingly try the online version again. The interface seemed not as easy as in past years. Maybe I am just getting older.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on March 24, 2026
Posted by: Reallycsantcloseout
from PA
Always up to date. Have used Turbo Tax for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
needs fixing
on March 24, 2026
Posted by: Oz Missionary
from NC
A bit cumbersome for very simple returns. A glitch in the program does not allow editing or deleting 1099 forms imported from previous year, even thou it claims to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax does make mistakes
on March 24, 2026
Posted by: Buckeye 123
from Florida
The software made an error by concluding that my new car qualified for tax credit when it actually did not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accuracy and easy to use
on March 24, 2026
Posted by: LTN77
from Louisiana
Product was easy to use and results are always accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com