Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,966 Reviews)
Rating breakdown 25,966 reviews
5 Stars
14,474
4 Stars
5,218
3 Stars
3,053
2 Stars
1,505
1 Star
1,716
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
It is good.
on March 23, 2026
Posted by: Feldt
from Michigan
None, it was easy to use, had to be on-line, but that was OK.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TUBOTAX DELUXE
on March 23, 2026
Posted by: HAPPYTAX130000
from NC
WORKED PERFECTLY! ANSERED ALL QUESTIONS. WAS VERY WELL
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Desktop vs on line
on March 23, 2026
Posted by: Tomp of Richfield
from MN
There is an on line version and a desktop. Be careful which one you use. The desktop lets you do multiple returns the on line is one only.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax does the job but has bugs
on March 23, 2026
Posted by: Solarpair
from NY
There were several bugs but we finally got workarounds by asking google.
It took hours more than necessary.
It took hours more than necessary.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not easy to file state return by mail !
on March 23, 2026
Posted by: Popol1057
from Virginia
I live in Virginia and file my State return by mail. However, your app does not make that easy/obvious and your printout says that I filed electronically when I did not... Now I have to look up the mail address myself...
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Won't use this product again
on March 23, 2026
Posted by: O6221k
from colorado
I've spent HOURS trying to update my state return in order to file my taxes. Cant figure it out!!
Also when I did Turbotax online versus Turbotax desktop -- I get different numbers for taxes due - despite inputting the same information.
Also when I did Turbotax online versus Turbotax desktop -- I get different numbers for taxes due - despite inputting the same information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done early again.
on March 23, 2026
Posted by: Major Marvel
from Washington
I've used TurboTax for years. Easier than doing it the old fashioned way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unable to edit 1099-R entries
on March 23, 2026
Posted by: 1KAM
from CO
I have TT Deluxe Desktop on Windows 11. This year, there was no icon to click on to edit my 1099-Rs. I was able to find a workaround by moving the cursor slowly to the right and I would find a very faint vertical rectangle I could hit to edit (no labeling at all). Next to it was a very faint delete vertical rectangle (no labeling at all). Very poor user interface.
Written by a customer while visiting turbotax.intuit.com