Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,854 Reviews)
Rating breakdown 25,854 reviews
5 Stars
14,425
4 Stars
5,194
3 Stars
3,037
2 Stars
1,497
1 Star
1,701
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Good but not as good as last year
on March 22, 2026
Posted by: Garx99
from Arizona
Works well for non-tax accounting professional but not for non-financial persons.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as other years
on March 22, 2026
Posted by: Glo2025
from MD
I've been using Turbo Tax for a long time Since about 1994 on 5.5 inch floppy. This version was the worst so far. It was much more confusing than any other year. It got the job done, but it took me much longer than other years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Software.
on March 22, 2026
Posted by: Agp1944
from Tx
I have been using Turbo Tax for a number of years. It is simple to use and accurate.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like this program
on March 22, 2026
Posted by: the runner
from oregon
No bad for first time, learning a lot, I have a friend who glide me
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on March 22, 2026
Posted by: Ron0411
from California
Pleased with the product and guidance through Income and Deductions
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It beats the heck out of doing taxes on paper!
on March 22, 2026
Posted by: Pudgy May
from MN
There are times when it did not flow well and it should have been able to go back easier. Also, there were instances where information was not dragged in correctly as far as being put into the correct locations. Also, when there is a long screen of things being checked off, it always goes back to the top. This means scrolling down to where you were. But, I would rather use Turbo Tax than do it on paper by a long shot!
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Good
on March 22, 2026
Posted by: Whirlygirlmn
from AZ
I think it was easier using the product last year. But it was still helpful this year with most of my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Who says you can't teach an old dog new tricks !!
on March 22, 2026
Posted by: Mademedoit
from AZ
Love love Turbotax !! .... it's software is so user friendly and I'm no tax accountant, but managed through my tax filing like a breeze !!
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com