Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,851 Reviews)
Rating breakdown 25,851 reviews
5 Stars
14,424
4 Stars
5,193
3 Stars
3,037
2 Stars
1,496
1 Star
1,701
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
It is costing too much.
on March 22, 2026
Posted by: John5439
from Louisiana
It failed a few times. Difficult to file. It was a hassle
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed
on March 22, 2026
Posted by: june33
from michigan
could not pull up last years turbotax from thumbdrive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long term user and big fan of the PC version
on March 22, 2026
Posted by: Mark Cec
from PA
Did not engage and not sure why it wants me to write here
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very dependable and reliable.
on March 22, 2026
Posted by: Farato
from Maryland
Excellent user friendly, clear detailed step by step instructions and assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Repeated TurboTax activation requests
on March 22, 2026
Posted by: Snork95
from WA
Repeated TurboTax activation requests on the same computer as the same user. I purchased your product for installing on a desktop and your product activated my license 5 times each time i opened the turbo tax shortcut - which was on the same computer under the same account user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i use every year
on March 22, 2026
Posted by: monica105
from VIRGINIA
i have used this software for 10 years or more. i am very happy with this product.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still one of the all-time greats in tax prep!
on March 22, 2026
Posted by: TSquared5000
from California
I have been a user of TurboTax for decades, and have found it to be the one of the best tools for dealing with the complexity of tax preparation/filing and navigating the changes that come with every new tax year. I like its approach to gathering the data with a user-friendly, question-driven interface. I also like the ability to import and compare tax documents from previous years with this year's return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on March 22, 2026
Posted by: Shar2222
from ohio
Love the ease of using turbo tax. Recommend it too anyone!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com