Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,792 Reviews)
Rating breakdown 25,792 reviews
5 Stars
14,401
4 Stars
5,183
3 Stars
3,025
2 Stars
1,488
1 Star
1,695
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Awesome Tool
on March 22, 2026
Posted by: Chelseygolfcart
from Michigan
Easy to use - like the download features! I use it for multiple family returns
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on March 22, 2026
Posted by: P250 Pump
from New Hampshire
Turbo Tax is great, I did not engage with one of the Experts.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cumbersom
on March 22, 2026
Posted by: Hanaza
from MA
Forced to mail returns because email address changed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is disappointing
on March 22, 2026
Posted by: Yizhan
from MN
I have using Turbo tax for about 10 years. This year I used it again. But I tried Free Tax USA also. I found the Free Tax USA is much easier to use and cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do - work at own pace
on March 22, 2026
Posted by: Helch80
from Illinois
Easy to follow step by step. Retaining info from prior year simplified entry and helped confirm that all info was entered, if appropriate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty simple to use
on March 22, 2026
Posted by: TMLMT
from MT
Have used for many years and have never had any issues
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is good
on March 22, 2026
Posted by: lakeridge
from mcihigan
good
annoyed i have to use 50 characters to tell about my experience
annoyed i have to use 50 characters to tell about my experience
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Arkansas Personal Property Tax Deduction
on March 22, 2026
Posted by: Televiv
from Arkansas
I had difficulty getting my personal property tax to show as deductible on my Arkanss tax return. I finally hadt overwrite on the form. I have had difficulty with this for at least 2 years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com