Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,785 Reviews)
Rating breakdown 25,785 reviews
5 Stars
14,399
4 Stars
5,178
3 Stars
3,025
2 Stars
1,488
1 Star
1,695
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Where you live
on March 22, 2026
Posted by: Canade
from Mass
The intererface on what coountry you live in did not work well for me. At first Turbo tax thought I was Canadian.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool and easy to use!
on March 22, 2026
Posted by: Anonymous
from North Carolina
Easy to use, walks through the necessary steps to prepare return. Will continue to use in future.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Does not handle college tuition payments
on March 22, 2026
Posted by: Elrod60
from Maryland
The 2026 Deluxe version mostly OK, but doesn't handle college tuition payments properly. You have to do a work around to have the proper tax outcome.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overall TuboTax very easy
on March 22, 2026
Posted by: LHP13
from CA
Your new method to determine value of donated goods is burdensome and time consuming. Prior system much better.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax made it easy
on March 22, 2026
Posted by: Papat25
from California
Everything was made easy by Turbo Tax. Filing my tax was not stressful and confident that I did correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review topics
on March 22, 2026
Posted by: Toni B
from Florida
aggravating trying to get out of this survey and I don't like it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product.
on March 22, 2026
Posted by: smoodman
from Hawaii
Easy to use and don't have to worry about new tax changes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 22, 2026
Posted by: 64875733y7
from kentucky
easy to use,very thorough,is informative on going through info
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com