Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(25,646 Reviews)
Open Ratings Snapshot
Rating breakdown 25,646 reviews
5 Stars
14,323
4 Stars
5,149
3 Stars
3,006
2 Stars
1,481
1 Star
1,687
Best Buy Privacy Policy
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is grest
on March 21, 2026
Posted by: Icki Vicki
from California
been using turbo tax for over 17 years and it is the easiest to work with
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 21, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy to follow instructions
on March 21, 2026
Posted by: cassie73
from California
Pretty easy to do but sometimes I could have used a more explicit explanation.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 21, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
excellent
on March 21, 2026
Posted by: JBLhas3GC
from virginia
i have always used turbo tax makes it less stressful
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 21, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Champion
on March 21, 2026
Posted by: Alleyg8er
from Florida
I have been using TurboTax for the past 23 years and it has always been right on target with the numbers as well as with the support.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 21, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great!
on March 21, 2026
Posted by: Christavr12
from New Mexico
Great product! Easy to use and reliable. I have been using this product for years.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 21, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
its good
on March 21, 2026
Posted by: mark019
from Ohio
i had no need to talk to anyone but thanks it was a big help
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 21, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbotax needs help
on March 21, 2026
Posted by: Rickydee1
from TX
Download elements missing or doubled. Need better download controls
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Depend on TurboTax
on March 21, 2026
Posted by: DAWG99
from TX
TurboTax has always served me well. Used it over 20 years without a single problem. The instructions are clear and the step-by-step method means you do not miss anything you need to claim or report. There has never been an error by TurboTax - though I have made one or two by neglecting to report income. TulrboTax made it easy to fie an amended return to correct the error.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 21, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
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