Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,646 Reviews)
Rating breakdown 25,646 reviews
5 Stars
14,323
4 Stars
5,149
3 Stars
3,006
2 Stars
1,481
1 Star
1,687
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
New Format
on March 21, 2026
Posted by: lot of nicknames
from NY
The format used this year was more convoluted than in the past. As such, se inputting the data was more complex.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax program
on March 21, 2026
Posted by: Safety guy 2026
from Ohio
Very easy to follow for entering in tax, income and expenses.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
jane
on March 21, 2026
Posted by: janekinn
from mn
Every year I seem to have more trouble with turbo tax. This year, it was difficult to find where to put my banking information in. I did find it. Took too long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Everyone is not an IT expert
on March 21, 2026
Posted by: BS 1
from Ohio
Every year I have trouble logging in. That process is a nightmare.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on March 21, 2026
Posted by: Turk2649
from TX
Great experience always. Very pleased with TurboTax
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax removed state mail filing
on March 21, 2026
Posted by: jbbinrtp
from North Carolina
TurboTax has removed the option to easily print and file state returns. You can print the state return but it does not include directions for filing by mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i like the desktop version but online was terrible
on March 21, 2026
Posted by: hammbone213
from IN
like the product a lot but the online version was not as user friendly as the desktop version
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
long time user
on March 21, 2026
Posted by: JMACC00
from Maryland
Easy to use and error checking simplifies filing returns. Importing previous tax year file is easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com