Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,627 Reviews)
Rating breakdown 25,627 reviews
5 Stars
14,319
4 Stars
5,145
3 Stars
2,999
2 Stars
1,480
1 Star
1,684
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
TurboTax removed state mail filing
on March 21, 2026
Posted by: jbbinrtp
from North Carolina
TurboTax has removed the option to easily print and file state returns. You can print the state return but it does not include directions for filing by mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i like the desktop version but online was terrible
on March 21, 2026
Posted by: hammbone213
from IN
like the product a lot but the online version was not as user friendly as the desktop version
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
long time user
on March 21, 2026
Posted by: JMACC00
from Maryland
Easy to use and error checking simplifies filing returns. Importing previous tax year file is easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is grest
on March 21, 2026
Posted by: Icki Vicki
from California
been using turbo tax for over 17 years and it is the easiest to work with
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to follow instructions
on March 21, 2026
Posted by: cassie73
from California
Pretty easy to do but sometimes I could have used a more explicit explanation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on March 21, 2026
Posted by: JBLhas3GC
from virginia
i have always used turbo tax makes it less stressful
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Champion
on March 21, 2026
Posted by: Alleyg8er
from Florida
I have been using TurboTax for the past 23 years and it has always been right on target with the numbers as well as with the support.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 21, 2026
Posted by: Christavr12
from New Mexico
Great product! Easy to use and reliable. I have been using this product for years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com