Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,560 Reviews)
Rating breakdown 25,560 reviews
5 Stars
14,283
4 Stars
5,133
3 Stars
2,990
2 Stars
1,475
1 Star
1,679
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Turbotax is thorough
on March 20, 2026
Posted by: Jim and Gen
from TN
Overall, it went as expected. Complicated at times and instructions occasionally hazey.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Brokerage Section Problems
on March 20, 2026
Posted by: TaxedCitizen12321
from CA
Brokerage Section was done terribly as it asks 169 times if the securities were digital assets. the fact that this section was done in a stock and brokerage section should've answered the question 169 automatically. This was my worst Turbo Tax experience yet.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy!
on March 20, 2026
Posted by: Rodwill50
from Washington
I have been using TurboTax to complete and file my income tax for over three decades. As our income and financial matters became more complex, I have found I can rely on Tubo Tax to be current on changes and provide excellent support. The tools are there to research complex questions.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DISAPPOINTED
on March 20, 2026
Posted by: WHG67
from NY
THE PROGRAM IS GOOD AND EASY TO USE. VERY DISAPPOINTED THEY DROPPED THE "ITS DEDUCTIBLE PART OF THE PROGRAM WHICH WAS A MAJOR REASON I USED TURBO TAX. pROBABLY WILL USE ANOTHER PROGRAM NEXT YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 20, 2026
Posted by: AFK59
from MA
I've used Turbo Tax for many years and find it easy to use and it suggests things I might not otherwise have thought of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025
on March 20, 2026
Posted by: Big Sven
from Washungton
More cumbersome this year than previous. More questions and checks then I remember. Some may be required by tax changes but seemed overly so.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
im happy with the results
on March 20, 2026
Posted by: mister lc
from ca
mostly very helpful needed a little help getting uploaded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bring back It's Deductible
on March 21, 2026
Posted by: Millyau
from IN
Bring back a charitable donation program like It's Deductible. This was miserable.
Written by a customer while visiting turbotax.intuit.com