Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,518 Reviews)
Rating breakdown 25,518 reviews
5 Stars
14,266
4 Stars
5,125
3 Stars
2,979
2 Stars
1,471
1 Star
1,677
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Love Turbo Tax
on March 20, 2026
Posted by: Charlev
from OH
Love Turbo Tax, very easy to use and they have experts available if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 20, 2026
Posted by: Bob in Kane county
from Illinois
Slows me down trying to sell features I do not need, Wish it was more like it use to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Restrictive
on March 20, 2026
Posted by: Jjngai
from ny
Turbo tax is very restrictive. We enter info and then it says its not qualified.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax works for simple tax filing
on March 20, 2026
Posted by: JanieBReal
from CO
It was ok, miss the cd version and did not appreciate having to download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is has been my go to for tax for years
on March 20, 2026
Posted by: Cindyis70
from Arizona
easy to use and helpful agents when you have questions and they have given me directions to help me through the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT was great, not so great this year.
on March 20, 2026
Posted by: moonboe
from VA
I've been using TT for over 20 years, this year was the first time I found it to be a little confusing. It was not broken, why did you try to fix it?
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Simple
on March 20, 2026
Posted by: pghangsmile
from Pennsylvania
I feel very comfortable with Turbo Tax and have used the software to file independent of tax paid help for years
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks for the help TT!
on March 20, 2026
Posted by: Dee2mi
from pennsylvania
a little more challenging this year
Search usually jumped to the place where i could find it easier in past years
Other than the great tool for me and my family's taxes
Search usually jumped to the place where i could find it easier in past years
Other than the great tool for me and my family's taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com