Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,513 Reviews)
Rating breakdown 25,513 reviews
5 Stars
14,263
4 Stars
5,125
3 Stars
2,979
2 Stars
1,471
1 Star
1,675
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the best deal for your money.
on March 19, 2026
Posted by: Captain beyond
from Michigan
I'd rather do my own tax through turbo tax, than have someone do them for me at triple the price.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re thrilled we could help you save on filing fees this year. Providing professional-grade results without the high cost of a private firm is exactly why we’re here.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
School District issue
on March 19, 2026
Posted by: Progallfire
from Ohio
its very frustrating doing the state taxes. Somehow i entered the wrong School District and it tells me to remove it, but the application won't let me. Stuck now, unable to file Ohio State taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax gives us Peace of Mind!
on March 19, 2026
Posted by: Magic4u
from Montana
The Turbo Tax Deluxe Desktop Edition 2025 was easy to install with no glitches! It also works perfect on Windows 11. I have been using these programs for well over 15 years. The downloading was quick and easy. The instructions were very clear and easy to follow to activate this software. The activation key makes it so simple! When they discontinued the CDs, I was disappointed but now I like this method even better!
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on March 19, 2026
Posted by: HemuT
from IL
I have been using the TurboTax for years and found it easy to use. It takes a lot of hassle out of the tax filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on March 19, 2026
Posted by: Aramco
from CA
Excellent experience. Will certainly use product again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
update file for e-file
on March 19, 2026
Posted by: dUIH
from AL
Have the user update the TTAX file prior to starting the e-file process instead of getting an invalid file error message requiring stopping e-file process!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Feeling it wasn't quite worth what I paid for
on March 19, 2026
Posted by: MrJelly
from TX
My wife doesn't have a SSN and should have been able to enter Non-Residential Alien as an option. The TurboTax tool would not allow text to be input.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 19, 2026
Posted by: AJC20
from NE
Easy and helpful.
Accurate
Good Guidance
Good Interface
Accurate
Good Guidance
Good Interface
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com