Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,404 Reviews)
Rating breakdown 25,404 reviews
5 Stars
14,211
4 Stars
5,101
3 Stars
2,961
2 Stars
1,464
1 Star
1,667
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
it works
on March 18, 2026
Posted by: samat
from Connecticut
Problem with adding more than one 1099-R boxes were filled but didn't allow me to add information fina lly figured it out but not intuitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on March 18, 2026
Posted by: doyouwantthisornot
from Arizona
I've been using it for more than 10 years. nuff said
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great.
on March 18, 2026
Posted by: Larry2095
from Minnesota
Turbotax is relatively easy to use and the contained help topics make the process smoother.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax needs to improve on Interfaces
on March 18, 2026
Posted by: Gain2727
from TX
1. Synchronize the font size among all modules.
2. Synchronize all dialog boxes.
3. If there is not that much of selections (i.e. 1099-???), contain them in a single page that Users do not need to scroll down.
4. Missing the Senior bonus deduction from the Big & Beautiful Bill.
2. Synchronize all dialog boxes.
3. If there is not that much of selections (i.e. 1099-???), contain them in a single page that Users do not need to scroll down.
4. Missing the Senior bonus deduction from the Big & Beautiful Bill.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax works ok if you know how to do taxes
on March 18, 2026
Posted by: gazeway
from ca
It is much harder to use than in the past. I use the forms mostly and fill them in myself, and there is no way to open an new blank copy of a form once one has been opened and filled out. I had to go to the easy method to be able to make a duplicate form. Also once a form is completed and reviewed it should be marked as checked instead of leaving it as update.review.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on March 18, 2026
Posted by: Newy5
from Ohio
Have used Turbo Tax for years and always love the consistent interface features.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on March 18, 2026
Posted by: Junko T
from California
I am very happy with Turbo Tax and will continue to use it every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good tax software
on March 18, 2026
Posted by: Jackgill
from California
I had no issue to complete the return and the error pointing was very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com