Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,285 Reviews)
Rating breakdown 25,285 reviews
5 Stars
14,158
4 Stars
5,065
3 Stars
2,945
2 Stars
1,457
1 Star
1,660
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Great Product
on March 18, 2026
Posted by: DIYer1990
from FL
Have been using Turbo Tax since 1990. Haven't had any problems.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax seemed more difficult this year!
on March 18, 2026
Posted by: Smiley 67
from fl
Did not use chat to help with the tax preparation this year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe Review
on March 18, 2026
Posted by: Herm D
from Pennsylvania
Very easy to use, importing the previous years tax return was no problem. The audit review reassured me that my return was accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year, another great product!
on March 18, 2026
Posted by: Grandude1
from VA
I've used TurboTax for years an it's been accurate and informative.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent
on March 18, 2026
Posted by: Majikone11
from Florida
I have been using TurboTax for many years. Each year it improves both in presentation and simplicity. Keep up the good work
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax updater "sucks". Excessive download time.
on March 18, 2026
Posted by: 2026don
from Michigan
Whenever returning to file, Turbotax asks to download updates. Horrible wait times for update to complete.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use to file.
on March 18, 2026
Posted by: Adobosauce
from NV
User friendly and easy to navigate the software to file income taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product.
on March 18, 2026
Posted by: 20tax25
from Colorado
Not very difficult to navigate through the intricacies of the tax forms.
Written by a customer while visiting turbotax.intuit.com