Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,276 Reviews)
Rating breakdown 25,276 reviews
5 Stars
14,152
4 Stars
5,064
3 Stars
2,945
2 Stars
1,456
1 Star
1,659
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
best out there
on March 18, 2026
Posted by: Canucks5
from mt
fantastic product that allows the customer easy access to getting taxes done properly
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
BE CAREFUL
on March 18, 2026
Posted by: BKWB
from FL
Changes, once input, are difficult, if not impossible to make.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Deluxe
on March 18, 2026
Posted by: Erdman Vic
from ohio
Very easy to use, and easy to go back and check progress. Love that I can save and get back to it on another day.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on March 18, 2026
Posted by: King_Firthy
from New Hampshire
Nice and easy to use. Never had an issue while using this software
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
THE AI
on March 18, 2026
Posted by: THE PROGRAM
from MN
DONT LIKE AI IN PROGRAM. DIDNT SEEM REAL ACCURATE.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product
on March 18, 2026
Posted by: DIYer1990
from FL
Have been using Turbo Tax since 1990. Haven't had any problems.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax seemed more difficult this year!
on March 18, 2026
Posted by: Smiley 67
from fl
Did not use chat to help with the tax preparation this year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe Review
on March 18, 2026
Posted by: Herm D
from Pennsylvania
Very easy to use, importing the previous years tax return was no problem. The audit review reassured me that my return was accurate.
Written by a customer while visiting turbotax.intuit.com