Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,177 Reviews)
Rating breakdown 25,177 reviews
5 Stars
14,095
4 Stars
5,044
3 Stars
2,931
2 Stars
1,452
1 Star
1,655
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
More difficult to use
on March 17, 2026
Posted by: nonamex
from Az
It was more difficult to set up than in past years and more cumbersome to use. I have used turbo tax for over 30 years so I am not new to this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good
on March 17, 2026
Posted by: Dave314159265358
from CO
This software provides a Good Experience from a long time user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on March 17, 2026
Posted by: Pata11
from CA
I have used your software for many years and have recommended it to others. It is easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 17, 2026
Posted by: Opaax
from TX
I have used Turbo Tax since 1998 and never had any problems. Never felt I needed to use their tax experts or audit help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is really easy to use!
on March 17, 2026
Posted by: Shaun68
from illinois
No live experts, however the software is very user friendly and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Accuract questionable.
on March 17, 2026
Posted by: Anonymous
from wisconsin
I had to enter my taxes twice because the program lost it the first time. and ended up with $95 less then the first time. So really question the accuracy of the program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
all most worked
on March 17, 2026
Posted by: tomas444
from AZ
I was unable to enter my SSA information via the menu.
All other areas in the menu worked fine for adding tax information.
Had to enter the information for SSA earnings onto the form myself.
All other areas in the menu worked fine for adding tax information.
Had to enter the information for SSA earnings onto the form myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is not what it used to be.
on March 17, 2026
Posted by: Grumpy Texan
from Texas
I spent a full day getting just the software up and running. (This was the case the previous two years too.) The interface was clumsy too and not intuitive: It felt like a work in progress. I found myself relying on the forms rather than following the step-by-step sequence. At the end, I had to reboot the program just to transmit my taxes electronically .
Written by a customer while visiting turbotax.intuit.com