Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,177 Reviews)
Rating breakdown 25,177 reviews
5 Stars
14,095
4 Stars
5,044
3 Stars
2,931
2 Stars
1,452
1 Star
1,655
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
Ick
on March 16, 2026
Posted by: mjflan59
from Indiana
Froze up and required a restart several times. Failed to process credit card billing.
Not encouraging in tax-prep software.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bad experience
on March 16, 2026
Posted by: mohu47
from michigan
Have been using product for 25 years and never had as much trouble before. The program did not pick up items from various 1099s in consistent ways. In general, what had been a straightforward process in previous years became a real chore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax works very well
on March 16, 2026
Posted by: GaryC115
from Virginia
Very good program. Easy to use. I use it so I do not have to read the latest tax law and so I can download all stock transactions instead of pages of typing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 16, 2026
Posted by: Ezz3217
from NE
The whole turbo tax experience was just great. Straight forward, simple, guidance, and really easy to use. Have been using turbo tax for a number of years and will continue to do so. Thanks for a great product!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax quick and easy for standard deduction
on March 16, 2026
Posted by: JimmZee
from MD
The program seemed to run a little quicker and smoother this year. I do wish the State was just included in the price though to avoid the whole "purchase thing" one must do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is a great product.
on March 16, 2026
Posted by: Contractor in NC
from NC
I have used Turbo Tax for several years with great satisfaction.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2025 Turbotax was more cumbersome to use.
on March 16, 2026
Posted by: tootaxing2025
from MA
I have used Turbotax for over 10 years. I found the software more difficult to use this year. It was not as intuitive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better interface
on March 16, 2026
Posted by: wonka_9657
from Missoui
Seems like there should be a way to have the documents from the US Treasury to be imported. Import interview is cumbersome - old was was much cleaning interface for reviewing and entering data.
Written by a customer while visiting turbotax.intuit.com