Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is good.
on March 8, 2026
Posted by: cv2025
from texas
I like using turbotax. Unfortunately, this year you offered the options for direct deposit and mail for the refund. IRS is only doing direct deposit for 2025 and I have had to do a lot of extra work to get it changed to direct deposit. Please change that for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Decay?
on March 8, 2026
Posted by: Beege52
from TX
TurboTax user for 25 years. Input screens seem to be getting so simple (dumbed down) that they are now confusing as to what data needs to be input. This leads me to question TurboTax's accuracy in calculating the various IRS forms. A first time user may not catch all of the nuances. All of the questions I had with TurboTax caused me to take longer to do the 2025 Fed taxes than expected.
Several areas where state ID information is requested in 1099-R section. Texas not listed in selection screen as a choice.
1099-R data input did not place amounts into 1040 form where I expected them. Input was reviewed and found to be correct. Deleted input completely and re-entered information; amounts on 1040 form were then placed where expected.
1099-R RMD screen is very confusing. As a first time taker of RMDs, I have until April 2026 to take my RMDs. I actually took them in Dec 2025. The way the screen appears to be worded, it said I needed to input $0 as my RMD number for 2025. This makes no sense. I called TurboTax, they confirmed this was correct. Not sure what underlying screens or year to year RMD tracking is affected. Screen needs major wording clarification.
Also, why is TurboTax updated every time I log in? If software updates change my situation after I've input data or filed my taxes, how is my filing affected? It still updates my 2024 version if I open it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on March 8, 2026
Posted by: dhssas
from Pennyslvania
The only thing i would like to see is an option to just pick the standard deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax program to use
on March 8, 2026
Posted by: Luigina
from Englewood Cliffs, NJ
I have never had any issues with turbotax in the past
Written by a customer while visiting turbotax.intuit.com