Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(24,370 Reviews)
Rating breakdown 24,370 reviews
5 Stars
13,701
4 Stars
4,862
3 Stars
2,818
2 Stars
1,390
1 Star
1,599
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Problem-free
on March 8, 2026
Posted by: GaryPEC
from Louisiana
We have successfully used TurboTax for our federal and state returns for over a decade. Never a problem.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax is awful
on March 8, 2026
Posted by: Samsx
from Michigan
2025 Turbotax is difficult to use. I have been using TT for a long time and it was easy to use but not anymore. All you are interested in is just selling additional services instead of creating a user friendly software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good stuff
on March 8, 2026
Posted by: ktr12
from TX
it worked perfectly for me and my spouse to file.
however, my return has been rejected 2 times since i sent it the first time
i just sent it again for the 3rd time.
there were no updates available when i logged back into my return to re-send it.
however, my return has been rejected 2 times since i sent it the first time
i just sent it again for the 3rd time.
there were no updates available when i logged back into my return to re-send it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Seems to be getting less user friendly each year.
on March 8, 2026
Posted by: Westside52
from Florida
I would suggest there is a lot of information imported from the prior year that is not being automatically filled into forms. This would save a lot time and frustration.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More annoying
on March 8, 2026
Posted by: Nebraska5
from Nebraska
More annoying every year. I don't think they review old areas at all, even if current changes could make something less clear. And just to get a download vs. online (which is clearly where they want to drive someone) takes effort. If you have errors, it points you to an area, but doesn't tell you anything useful. Had to rework/enter the entire thing, including clearing blanks, to figure it out. Fifty questions to get you to take their extra advice and prep. Annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 8, 2026
Posted by: Bigdog757
from VA
Easy and cost effective. On line guide walks you through everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not Happy with State e-file Fee
on March 8, 2026
Posted by: TPW24
from WI
I'm a longtime user, but am planning to leave next year due to the $25 state e-file charge.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
State filing fee is a cash cow
on March 8, 2026
Posted by: junknickname
from de
Software works as expected. My issue is charging for state filing since the return is sent to the IRS who distributes it to the states. the Expense is in coding which i pay for when purchasing the software. There are no secondary transmission costs for the state so why charge other than grabbing a cash cow?
Written by a customer while visiting turbotax.intuit.com