Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,617 Reviews)
Rating breakdown 23,617 reviews
5 Stars
13,332
4 Stars
4,688
3 Stars
2,706
2 Stars
1,349
1 Star
1,542
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
AI is terrible
on March 3, 2026
Posted by: WHY use AI
from ct
Poor. AI was worthless in helping with issues. Forms that should have been there was not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is no longer easy to use
on March 3, 2026
Posted by: geomat
from NC
Had some difficulty completing 2025 taxes this year....Turbo Tax seemed to get me in loops that did not allow me to continue completing the task I have used Turbo Tax for many years and each year it seems to come with more and more frustration.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax software is confusing
on March 3, 2026
Posted by: gfed
from cupertino, ca
last year's tax entry is confusing
what is file name and where do i click?
what is file name and where do i click?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Clean up Installation Links
on March 3, 2026
Posted by: EV216
from CA.
It was OK. I will later have questions on medical "Kaizer" plans and retirement. Charity is also confusing as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
frustrating
on March 3, 2026
Posted by: pln55
from new york
Frustrating I was frustrated that I couldn't use it on my 5 year old computer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is good
on March 3, 2026
Posted by: Tonyp cat
from ca
accuracy was good and guidance was great i will use turbo tax next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax- easy, intuitive and accurate
on March 3, 2026
Posted by: TYM4POR
from CA
I have engaged with TT live help in the past and was very pleased with the experience.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is worth the price and very easy to use.
on March 3, 2026
Posted by: Busting Billy
from california
I found the Turbo Tax vey easy to use. Can get very detailed with the many questions that are possible.
Our government could simplify the tax code.
Our government could simplify the tax code.
Written by a customer while visiting turbotax.intuit.com