Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,554 Reviews)
Rating breakdown 23,554 reviews
5 Stars
13,290
4 Stars
4,678
3 Stars
2,703
2 Stars
1,345
1 Star
1,538
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
none
on March 2, 2026
Posted by: kauaideb50
from hawaii
I feel like I am being coerced into this review and couldn't just efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax needs some guidance
on March 2, 2026
Posted by: Speedy202666
from NJ
The 1040 printed form differed from the online form for the box "Check here if your main home....." Had to go online to figure out how to fill the box in. Turbo tax didn't even have the box in help.
On Federal form you state the following states do not tax interest which NJ is listed as one of the states. It's not until you get to the fine print that NJ taxes most interest. The statement should be re-worded.
On Federal form you state the following states do not tax interest which NJ is listed as one of the states. It's not until you get to the fine print that NJ taxes most interest. The statement should be re-worded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its a Must
on March 2, 2026
Posted by: Trunks2
from IL
Very user friendly, and provides gread detail and guidance on how to proceed through each section. I did need to contact the help desk due to a question regarding additional fees added to my yearly subscriotion and the situation was resolved quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent service.
on March 2, 2026
Posted by: TWGold
from CALIFORNIA
I've used Turbo Tax for several years and have always been pleased with the service. Prompts are easy to follow and fairly clear. Tax prep can be a drag, but TT makes it bearable. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax - ok, not great.
on March 2, 2026
Posted by: Taxguru12356
from IA
Help function needs help - pretty weak in terms of training to solve issues. Not user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
finished for another year
on March 2, 2026
Posted by: smoke 1
from nc
as usual turbo tax came thru. taxes filed (both fed and state) and process was fairly easy. i'm not very good with computers but always get them done. would love to see the feds & state tax programs ended for people headed toward 90. jump on that turbo tax and aarp. thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business code on Marissa Carlisle's return
on March 2, 2026
Posted by: Anonymous
from California
Doing Marissa Carlisle's returns was time consuming because the business code was difficult to locate.
She is a wine maker and it took several tries to locate, should have a pull-down menu.
Otherwise, excellent!
I don't have a nickname!
She is a wine maker and it took several tries to locate, should have a pull-down menu.
Otherwise, excellent!
I don't have a nickname!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on March 2, 2026
Posted by: SVP4730
from California
we always been using Turbo tax because of easy guidelines
Written by a customer while visiting turbotax.intuit.com