Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,187 Reviews)
Rating breakdown 23,187 reviews
5 Stars
13,118
4 Stars
4,593
3 Stars
2,653
2 Stars
1,315
1 Star
1,508
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great application, easy to use
on February 27, 2026
Posted by: LB2623
from Georgia
Have been using it for about 10 years now and I have been very satisfied with the results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT works as it should but has a sneaky $25 fee.
on February 27, 2026
Posted by: Unfair Pricing
from California
Software works well enough, but pricing is really unfair and close to misleading. Misleading because IN ADDITION to paying more for the deluxe version that includes one state tax return, at the very end user finds out it will then cost an ADDITIONAL $25 to e-file that state tax return. This surcharge should be more clearly and prominently displayed before buying this from TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax needs some work
on February 27, 2026
Posted by: 72Jenn
from CA
I didn't like it compared to past years, I forget why I have to buy Premier so i don't get charged so much at the end of filing my taxes. I had a few issues Turbo Tax, Like I needed to open my 2024 taxes & it had to update & then wouldn't let me in without the activation Key!! I don't keep the activation key for Taxes I already completed Last year, but I guess I learned my Lesson. Also why would I go on line to do turbo tax after I purchased the software? I kept getting pushed in the beginning to go with online version. maybe if it was free to file my taxes. it was difficult to add donations, last year and years before, I logged into intuit & filled out a form, this year I just didn't add anything due to time and difficulty with your system, kind of stressful & confusing through out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
return client
on February 28, 2026
Posted by: happyhockeydad
from colorado
works great easy to use 20th year no problems and saves a lot of time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2025
on February 28, 2026
Posted by: patrick De
from Pa
I have used Turbo Tax for 20+ years. This year seems to have been hard to input information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to understand and use
on February 28, 2026
Posted by: KSS5545
from WV
Self guided and explains all steps. It goes through each section and can understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Seems like an awful lot of software updates
on February 28, 2026
Posted by: Wondering52
from Florida
Seems like every time I go in to TurboTax Deluxe for desktop there are updates. Makes me wonder how correctly my taxes are being prepared, especially when I haven't made any changes and the next update is finding things I need to fix. So, how do I know what I just submitted is truly accurate?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My review 2026
on February 28, 2026
Posted by: Theo the Space Cowboy
from PA
When I have TurboTax, I am able to take my time and get it right. That's perfect for me.
Written by a customer while visiting turbotax.intuit.com