Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,144 Reviews)
Rating breakdown 23,144 reviews
5 Stars
13,101
4 Stars
4,584
3 Stars
2,644
2 Stars
1,310
1 Star
1,505
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
PROGRAM NEEDED MORE WORK BEFORE SELLING!
on February 27, 2026
Posted by: Tootse98
from MICHIGAN
NOT SURE WHAT ALL YOUR UPDATES TO THE PROGRAM WAS THIS YEAR BUT....the 1099 R info was a freaking mess. We have 2 pension account 1099's and one IRA 1099. The pension info that you requested was the most confusing mess I have seen using Turbo Tax since 2000. Finally today 2/27, after working for hours to input these accounts, I had to delete one completely, add it back in and the magic wand waved over the whole thing and the stupid questions disappeared. Also sometimes I would click on an information box and nothing was there.....is anyone checking their work? I am 80 years old, if this keeps up I will not be able to work through Turbo Tax to do it myself. INTUIT, GET YOUR ACT TOGETHER!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT THAT GREAT
on February 27, 2026
Posted by: george2026
from NE
THE WORST EVER BEEN USING FOR OVER 30 YEARS VERY CLUMSY I THINK DEVELOPED BY AL'S
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made for me!!!
on February 27, 2026
Posted by: Great Granny Rita
from Missouri
Turbo Tax is made for someone like me -- old. It guides me through all the subjects I needs and I can go back and review them at any time to make sure I am doing things correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
FL
on February 27, 2026
Posted by: krets
from FL
2025 version harder to navigate. could not do "jump to" in search without enabling the assistance chat. tried several times using correct search field and always got the virtual assist
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 27, 2026
Posted by: monsarito
from tx
good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Great
on February 27, 2026
Posted by: Michelle2171
from PA
It was simple to use and had helpful guidance when I needed help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not good
on February 27, 2026
Posted by: BillT4756
from Fl
I could not import documents this year...endless loops
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Overpriced
on February 27, 2026
Posted by: Works well but pricey
from OH
As far as doing taxes, the software works fine. I am just irritated by the cost of the software as well as charges for efiling Federal and State taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com