Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,060 Reviews)
Rating breakdown 23,060 reviews
5 Stars
13,055
4 Stars
4,571
3 Stars
2,625
2 Stars
1,308
1 Star
1,501
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Form 8915F problems
on February 26, 2026
Posted by: vpindelicato
from Rogers, AR
It shouldn't have taken until the end of February to have form 8915F updated so that I could file with a disaster declaration for money taken out of a retirement fund.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
still some bugs that need to be addressed
on February 26, 2026
Posted by: issues begin and end
from arizona
I had trouble with Turbotax and the very beginning and at the very end of the process. In between it was vey user friendly and helpful - I particularly liked the examples & sample situations to help guide me.
At the beginning I couldn't even create an account - because evidently the software picked up a 30 plus year old account that used my same email ! I had to call live support to figure out how to even get started....
Then at the end of the process - I wanted to e-file my Federal return (refund to me) to get it faster - so I could pay for my State return (I owed money) paper file it later closer to the due date of April 15th. But the software options didn't match / work to do this without me calling live support again to sort it out & trick the software options to do it... very frustrating at the beginning and end of the process.
At the beginning I couldn't even create an account - because evidently the software picked up a 30 plus year old account that used my same email ! I had to call live support to figure out how to even get started....
Then at the end of the process - I wanted to e-file my Federal return (refund to me) to get it faster - so I could pay for my State return (I owed money) paper file it later closer to the due date of April 15th. But the software options didn't match / work to do this without me calling live support again to sort it out & trick the software options to do it... very frustrating at the beginning and end of the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is great
on February 26, 2026
Posted by: Cjfisch
from Kansas
After going through it once It was okay the second time around.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on February 26, 2026
Posted by: LuvTurboTax56
from california
Been using Turbo Tax for years! It's fast and very easy. EVERYONE should use it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax saves time and heartache
on February 26, 2026
Posted by: HasRan
from Utah
I've been using Turbo Tax for over 15 years. I can always trust its accuracy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 26, 2026
Posted by: Andrew 909
from GA
great program I have used Turbotax for years. I love it, as always
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
form issue
on February 26, 2026
Posted by: Jac Nev
from 10351 WHITEGATE AVE
He was great and the woman before, they resolved my issues and I was able to e-file with peace of mind. Thank you so much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo works great for me
on February 26, 2026
Posted by: RayRae123
from VA
i did not engage with an expert. Overall processing works well,
Written by a customer while visiting turbotax.intuit.com