Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,046 Reviews)
Rating breakdown 23,046 reviews
5 Stars
13,049
4 Stars
4,568
3 Stars
2,621
2 Stars
1,308
1 Star
1,500
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
T T guides me through every income & deduction.
on February 26, 2026
Posted by: Tarheel Joe
from NC
I have relied on TurboTax for many years and have consistently found it to be accurate and thorough. The software has effectively identified and addressed any potential errors or omissions, giving me complete confidence that my deductions are correctly entered and that all required income items are properly reported.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 26, 2026
Posted by: Limelight2112
from Virginia
Have been using Turbo tax for years and it is very easy to use and understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's a good product
on February 26, 2026
Posted by: Turbo tax Jim
from Fl
I have used turbo tax for years and I am familiar how to navigate. I'm comfortable with it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Form 8915F problems
on February 26, 2026
Posted by: vpindelicato
from Rogers, AR
It shouldn't have taken until the end of February to have form 8915F updated so that I could file with a disaster declaration for money taken out of a retirement fund.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
still some bugs that need to be addressed
on February 26, 2026
Posted by: issues begin and end
from arizona
I had trouble with Turbotax and the very beginning and at the very end of the process. In between it was vey user friendly and helpful - I particularly liked the examples & sample situations to help guide me.
At the beginning I couldn't even create an account - because evidently the software picked up a 30 plus year old account that used my same email ! I had to call live support to figure out how to even get started....
Then at the end of the process - I wanted to e-file my Federal return (refund to me) to get it faster - so I could pay for my State return (I owed money) paper file it later closer to the due date of April 15th. But the software options didn't match / work to do this without me calling live support again to sort it out & trick the software options to do it... very frustrating at the beginning and end of the process.
At the beginning I couldn't even create an account - because evidently the software picked up a 30 plus year old account that used my same email ! I had to call live support to figure out how to even get started....
Then at the end of the process - I wanted to e-file my Federal return (refund to me) to get it faster - so I could pay for my State return (I owed money) paper file it later closer to the due date of April 15th. But the software options didn't match / work to do this without me calling live support again to sort it out & trick the software options to do it... very frustrating at the beginning and end of the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is great
on February 26, 2026
Posted by: Cjfisch
from Kansas
After going through it once It was okay the second time around.
Written by a customer while visiting turbotax.intuit.com