Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,057 Reviews)
Rating breakdown 23,057 reviews
5 Stars
13,055
4 Stars
4,569
3 Stars
2,624
2 Stars
1,308
1 Star
1,501
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Some sections not as intuitive to navigate
on February 26, 2026
Posted by: wgloriag
from CA
Some sections not as intuitive to navigate: section where you enter interest income, dividends, investment sales. Sometimes you would wind up in a loop without having the ability to go back. Also, it had me going through Canadian pension without giving a question if this pertained to me. I had to put 0 values on everything so it could forward. Once I got out,had to update and delete the form. Felt this year's version made me waste time.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
almost perfect
on February 26, 2026
Posted by: vcd25tax
from california
It was almost perfect except I had to use different lap tap than last year doe to software problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Oops
on February 26, 2026
Posted by: Pegg009
from Pennsylvania
Have been using Turbo Tax for many years now. This year I had a problem with the desktop TurboTax after a state return download which was not performing correctly. Subsequent to the state download I was not able load the Turbo Tax return at all. After many attempts to uninstall and reinstThanksalling the program without any success the help assistant sent me a link to TT community and i found the responses to similar situations with the correction I needed to make, which was to repair the Microsoft Visual C++ program. Once completed I was able to open TT and when I went to reinstall the state return program I saw that it had a repair patch on the program.
Thankfully my return was still intact and I quickly filed my return. Thanks TurboTax!!!!
Thankfully my return was still intact and I quickly filed my return. Thanks TurboTax!!!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been Meeting My Needs for Years
on February 26, 2026
Posted by: Buzmeister51
from Missouri
Always easy, always thorough. I was a little disappointed this year because Its Deductible was retired. I loved that feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax needs to be proofed before release
on February 26, 2026
Posted by: CPs opinion
from Ilinois
Incurred a couple software errors in completing this years return that significantly affected results. Will be looking for alternatives for 2016 taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
"Walk me through" is a good choice for everyone!
on February 26, 2026
Posted by: Zosiazzz
from FL
Found Turbo Tax Deluxe easy to use and use it every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Standard deductions
on February 26, 2026
Posted by: hfhfjekiekfm
from Colorado
I would like the option to just use standard at the beginning instead of having to input all my information just to use the standard deductions anyway.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is a really great product
on February 26, 2026
Posted by: Les_70
from Kentucky
I like the software but Windows 11 I feel creates some problem for this Turbotax software.
Written by a customer while visiting turbotax.intuit.com