Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,952 Reviews)
Rating breakdown 22,952 reviews
5 Stars
13,004
4 Stars
4,545
3 Stars
2,603
2 Stars
1,302
1 Star
1,498
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
Watch out for the needless $40 fee
on February 25, 2026
Posted by: NotTooHappy2026
from New Jersey
I was EXTREMELY disappointed to have been offered the subtract from my refund option vs. credit card. Credit card option was $40 LESS than the Turbo Tax way of bamboozling more money out of its customers - and for what? I will be looking at another service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is good
on February 25, 2026
Posted by: GE shelby
from Minnesota
For the most part it was easy, some parts a little confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is very accurate
on February 26, 2026
Posted by: Emm81
from California
I continue to acquire turbo tax s/w every year. An old user sort of speak.
and every year the tax changes are reflected properly into the s/w for users to be able for completion of their tax returns properly and accurately.
and every year the tax changes are reflected properly into the s/w for users to be able for completion of their tax returns properly and accurately.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good guidance
on February 26, 2026
Posted by: nonenv
from nv
Slow to set up, but once it is set up and you have your docs, it is straightforward
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax Is Spammy
on February 26, 2026
Posted by: Wizard486
from Oregon
Just because you put the power of an AI in the software doesn't make it think. Half the items I looked up were unanswered or they depend on the troll feedback in forums. I had to use the internet to find real answers. If your doing taxes do you really want to visit the internet and risk outside interference?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No Windows 10 support is absolutely ridiculous!
on February 26, 2026
Posted by: the_bobman
from California
Once I updated my PC to Windows 11 to run TurboTax it ran ok.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Experience with 2025 TurboTax
on February 26, 2026
Posted by: Fred LY
from Wisconsin, WI
I have been using TurboTax for approximately 30 years. As I expected, while IRS requirements have become more complex, TurboTax's presentation, insertion of data, completion, review and filing were very straight-forward, easy to accomplish including checking hints and "Help" information, and easy to e-file. The only thing I did have an issue with was when I had a problem with finding my desktop version, attempted calling, only to be met with a 2 hr wait - my experience with TurboTax has not historically met with that level of customer disregard and I believe it can only detract from how good the program itself is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Makes me feel confident
on February 26, 2026
Posted by: NoritaPita
from Florida
I feel confident with submitting my return through TurboTax. Feel that it's correct.
Written by a customer while visiting turbotax.intuit.com