Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,855 Reviews)
Rating breakdown 22,855 reviews
5 Stars
12,962
4 Stars
4,521
3 Stars
2,589
2 Stars
1,294
1 Star
1,489
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Improvement needed
on February 25, 2026
Posted by: RPaulW
from TN
Too many questions. For example, I know I want the standard deduction but I can't just select that as an option. For other categories I have to endure a long list of questions just to select one option. Maybe you could combine related questions and ask about the block, giving the option to skip or select at a higher level.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
MFJ vs MFS
on February 25, 2026
Posted by: AldanH
from FL
Suggest a MFJ vs MFS option for future software releases.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but Wanting for 2025
on February 25, 2026
Posted by: BassmanSRL
from Oregon
I used Turbo Tax again this year for my 2025 taxes. This year, the program was missing several key sections where program step-by-step guidance would have been nice. Additionally, the associated forms for those sections were not available by February 25th, the date I gave up and filed my taxes. I had to resort to "guess work" instead of relying on a program that I had learned to trust. . .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What happened to free state filing?
on February 25, 2026
Posted by: krafty14
from Arizona
I kept seeing ads for free state e-filing before February 28th, yet I had to pay $25
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works for me
on February 25, 2026
Posted by: hoss176
from illinois
i have been using turbo tax for years, always easy and fast. great for easier returns. done in less than an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's ok.
on February 25, 2026
Posted by: Bob201
from Michigan
Filing fees should be $0. Bank deposit fees should be $0. It's cheaper for all involved for electronic filing and transactions, there should be no charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as in previous years
on February 25, 2026
Posted by: Anonymous
from FL
The download function is now cumbersome. I had to manually put in information for each form I wanted downloaded from my investment company/bank. In previous years. TurboTax helped me log onto my investment company/bank and downloaded ALL tax forms Very cumbersome now! Also, with the additional tax break for seniors, it was impossible to see what if anything I am getting of the additional $6,000 standard deduction for seniors. The product needs work. It is not getting easier to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Better Tax Software for Home Use
on February 25, 2026
Posted by: ES51
from Ohio
User for 20+ years. Easy to use and navigate. Very thorough. Deluxe Edition works well for my rental properties, small business, and sale of my S-Corp shares. I have seen steady improvement in the user interface through the years and technical support has always been great.
Written by a customer while visiting turbotax.intuit.com