Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,736 Reviews)
Rating breakdown 22,736 reviews
5 Stars
12,897
4 Stars
4,495
3 Stars
2,575
2 Stars
1,283
1 Star
1,486
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax is great, except for inputting IP-pins.
on February 23, 2026
Posted by: Birgit and Steve
from California
I had problems with Turbo Tax treatment of 1099-DIV. It put foreign tax paid into different categores - one was on schedule A and the other was subtracted from tax. Non-exempt muni bonds were also treated differently - I had to call Turbo tax to be told how to re-enter the data. My biggest complaint is that my returns were rejected by IRS because I didn't have the right IP-pin. I had to go online to the IRS to get our IP-pins, then had to figure out where to put them in the return. Easy step should have led me to the IP-pin selection.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Miss "It's Deductible", it helped value donations.
on February 23, 2026
Posted by: Dan 29
from California
Miss "It's Deductible", it helped value donations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 23, 2026
Posted by: Pinky1stState
from Hawaii
The program guides me through the process with ease. I have been using the TurboTax programs for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is an excellent tool
on February 23, 2026
Posted by: JChu
from Monroe Township, NJ
Turbotax is easy to use and check errors for you. TurboTax is an excellent tool to file your returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Productg
on February 23, 2026
Posted by: 2424242424
from Idaho
Very easy to use, quick, simple, and able to do 5 federal returns is great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax tool
on February 23, 2026
Posted by: GregRo
from CA
Helps a lot going step by step in complicated questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as smooth as last year.
on February 23, 2026
Posted by: AZNomad
from AZ
This was the more frustrating filing ive had sice using Turbo Tax. It offered instead of using my computer to do all online however it wasnt importing any of my info from my account so what good is it. I went back to my computer program and did it as usual and got it all imported from saved returns, I attempted to have it downloaded from my turbo tax account however it wouldnt do that either. I dont know what the issue was this year but frustrating. I even tried to just print my state return instead of eFiling it for $25.00 and instead of only printinig the state as requested it did federal also, which I didnt need to print.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bring Back Itsdeductible.com
on February 24, 2026
Posted by: Uarickster
from AZ
The discontinuance of Itsdeductible site was not helpful, and neither was not being able to retrieve past records from it for valuation assistance. That should be reimplemented to TurboTax users.
Written by a customer while visiting turbotax.intuit.com