Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,723 Reviews)
Rating breakdown 22,723 reviews
5 Stars
12,890
4 Stars
4,494
3 Stars
2,571
2 Stars
1,283
1 Star
1,485
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Difficulties
on February 23, 2026
Posted by: VTigers
from AZ
Lost all my information for three tax returns when TT did an update. Could only get one back. Luckily it was the one I needed to file an amendment for. Now having difficulty completely the amendment. Used for many, many years with no problems. Disappointed. Person that helped me in support to recover the 1 tax return was great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
couldn't have done it without you
on February 23, 2026
Posted by: bkr4
from ks
Easy and clear instructions Had a problem with what it was asking me for and got a real person and was talked thru the problem quickly without a long wait time on hold.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so user friendly
on February 23, 2026
Posted by: NanniePeggy
from Illinois
Been using TurboTax for years.....love how easy it is to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good Product
on February 23, 2026
Posted by: BruceWOH
from Ohio
Generally, an excellent product, which I have used for many years now. I was a bit put off by being told after updating that the program would re-start. It didn't. Also, the buttons that say "update" do not make it clear if one needs to revisit the item or let it go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to use
on February 23, 2026
Posted by: stvn890
from Md
n/a Didn't use any online assistance. Everything else was great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and accurate
on February 23, 2026
Posted by: andyt05
from NJ
Easy to use. Had all the answers to my questions. Repeat user.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Felt like a pro!
on February 23, 2026
Posted by: Geo GQ
from New York
Smooth and straight forward filing process. Couldn't be easier for someone going through the process as a novice. Felt like I could go through each deduction, use what applied to me and pass what did not. I believe I received every penny I was qualified for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Desktop is better than Online version
on February 23, 2026
Posted by: Liznor40
from CT
The online experience was awful; I got all the way to the end and then a glitch prevented me from being able to complete e-filing. I had to do it all over again using the desktop version, which is what I usually use. I will never use the online version again.
Written by a customer while visiting turbotax.intuit.com