Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,701 Reviews)
Rating breakdown 22,701 reviews
5 Stars
12,876
4 Stars
4,493
3 Stars
2,567
2 Stars
1,281
1 Star
1,484
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Great
on February 23, 2026
Posted by: RJJ25
from Texas
Easy to follow, additional help if needed, I have been using Turbo Tax for many years and will continue to use it,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well organized
on February 23, 2026
Posted by: Wrox40
from Massachusetts
There were some glitches in installing the Desktop version but the TurboTax support team gave me effective help. The program is overly persistent in trying to sell live-human assistance but the application is so well structured that I did not need any help. The downloads of 1099 forms from banks and brokerage firms were very smooth.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
insures process is always up to date
on February 23, 2026
Posted by: Eric4001
from Missouri
Have been using Turbo Tax for many years. Program changes insures each year passes correct data. Ease in adapting in changes in tax code and security processes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax worked flawlessly
on February 23, 2026
Posted by: C Willemsen
from Michigan
Have used this software for years and have never had a problem with filing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
for the most part quite good
on February 23, 2026
Posted by: geoloh
from ma
Overall quite pleased but for the second time in two years it goes into a loop I cant get out of when doing state return review. I basically have to just file without the last state review which shouldnt be a problem but still aggravating.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax has a big problem with State e-filing.
on February 23, 2026
Posted by: Frustrated State Tax
from Texas
Federal software is fine but AGAIN the State e-filing is screwed up. It will not go into the credit card payment area. This happened last year and looking at HELP topics in the TTax community, it has been happening for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 23, 2026
Posted by: SorrybutIhaveusedall
from Virginia, VA
Turbo Tax is great! Have been using for years and no complaints.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ACA forms 8889-S has issues
on February 23, 2026
Posted by: Form 8889
from NC
Turbotax still has issues with the ACA forms. They last month rule is getting applied when it shouldn't be. This makes it very confusing.
Written by a customer while visiting turbotax.intuit.com