Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,301 Reviews)
Rating breakdown 22,301 reviews
5 Stars
12,673
4 Stars
4,404
3 Stars
2,525
2 Stars
1,248
1 Star
1,451
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on February 20, 2026
Posted by: Wiilawii
from Washington, WA
My experience with the Turbotax expert was very good - helpful, explanatory and reassuring.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not happy
on February 20, 2026
Posted by: Smiddaugh
from Nevada
you have made this harder to use than ever. I will not use this again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some things need improving.
on February 20, 2026
Posted by: Semee
from OH
I was going to use the on-line version. However, it did not transfer all the data from my previous years returns. I would have to enter all the info from my various accounts, i.e. addresses, TINs, acc #s, etc. So, it was easier to switch back to the desktop version. If you are going to offer an on-line version there should be an option to transfer from previous desktop versions, ran into two problems with the the desktop version. First, after importing my data from Schwab, there was no way to return to my return from the import success screen. I finally had to enter the data manually. Second, at the end of the income section I was asked if I had any digital currency transactions. I replied Yes and hit continue, but the program then just went into the Deductions portion. No way to enter my transaction. It took a lot of digging to find how to enter the Form 1099-DA info as it was well hidden in the Wages and Income drop down.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Box 16 issue prevents transmission of NYS.
on February 20, 2026
Posted by: DRN5
from New York
Stuck on Box 16 Retirement distributions issue for NYS filing and will not file to transmit. NYS requires this to be filled in but this is not clear. Forcing user to utilize outside sources to research solution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not easy to navigate
on February 20, 2026
Posted by: RomanU
from nj
This year was harder to enter info than any previous ones.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
helpful
on February 20, 2026
Posted by: Coco 514
from virginia
took me awhile but I finished wish i could ask simple questions with out paying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GREAT!
on February 20, 2026
Posted by: JamesVentura
from California
Fantastic! I had a great experience and highly recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Poor reminders on IRS IP pin
on February 20, 2026
Posted by: Ffigsmash
from AZ
Your product overlooked asking me for my IRS IP pin!
Written by a customer while visiting turbotax.intuit.com