Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,975 Reviews)
Rating breakdown 21,975 reviews
5 Stars
12,513
4 Stars
4,321
3 Stars
2,482
2 Stars
1,229
1 Star
1,430
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
7th year in a row perfect taxes!
on February 17, 2026
Posted by: CAD Guru
from Maryland
It was very fast and easy. Alway easy to follow instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy
on February 17, 2026
Posted by: savannah Mo
from ohio
very easy this year from going from single to married and having another child
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
used for years first time I had a problem with it
on February 17, 2026
Posted by: ken17402
from Ohio
Had no box 16 would not let me go further without putting a figure in it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on February 17, 2026
Posted by: TMIKET
from Oregon
I find Turbo Tax easy to use and accurate. Most of the pages are easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Product getting less user friendly
on February 17, 2026
Posted by: RocketRon1
from CA
For some reason, after 10-12 great year, the product is getting less easy and less intuitive to use, not sure why. Also, my 2024 return did not come up, so I had to re-enter all the info myself, ugh.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Software froze or locked up several times.
on February 17, 2026
Posted by: Richard2026
from IN
I'd experienced multiple error messages after initial download. Software froze or locked up several times. Intuit/Turbo Tax support was great in assisting me to overcome software diffidence's. I have used Turbo Tax Deluxe for several years and this is the first time I've experienced such software problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 17, 2026
Posted by: PrettyPixie
from MD
I like to use Turbo Tax because they guide you every step of the way as well as supplying readily available help topics for your questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use!
on February 17, 2026
Posted by: Galen L
from Pennsylvania
I have used Turbotax for years, and have found the software program makes tax return preparation easy and clearly understood. If needed, tax experts are on duty to help you with any aspect of your return, and there is a live chat function that can help as well. I love it!
Written by a customer while visiting turbotax.intuit.com