Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,711 Reviews)
Rating breakdown 21,711 reviews
5 Stars
12,353
4 Stars
4,266
3 Stars
2,458
2 Stars
1,220
1 Star
1,414
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax sucks this year.
on February 16, 2026
Posted by: Eazy48
from FL
Turbo Tax is harder to use and understand than recent years. Basically, "If it ain't broke, stop fixing it."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusing
on February 16, 2026
Posted by: JJC12
from cleveland, OH
the software this year seemed kind of hard and confusing for a standard tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still a good product.
on February 16, 2026
Posted by: FA1000
from Alabama
I have been using TurboTax for many years now. I am generally happy with the product. However, this year I thought the process of leading me through the return was not as easy to use as previous years and that some of the information I entered in response to queries did not end up on the necessary forms. Had to go back and add later.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Confidence
on February 16, 2026
Posted by: CamperMI
from Michigan
We have been filing using TurboTax for more than 20 years. It has proven to be an easy-to-follow process with help and links to give us confidence our returns are accurate and honest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax is not quick nor easy yo use
on February 16, 2026
Posted by: Oldvail
from Arizona
I used turbo tax for 10 years or more. it use to be quick and easy. Now it required more information that took longer to find the information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bug in the payment program
on February 16, 2026
Posted by: Fisherman53
from NJ
Did not use expert help. Tax program worked fine, but when I got to payment page for filing state return, the credit card page dropdown box for expiration month would not accept my month (12) after trying continuously for many attempts. All credit card info was correctly entered otherwise. Oddly, when I tried another credit card it all worked. Very strange and frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Intuit and Turbo Tax are not reliable
on February 16, 2026
Posted by: Healthnutgma
from CA
Horrible experience. I had to do my taxes twice as it completely locked up the first time I got to the end so had to do it all over again.
Written by a customer while visiting turbotax.intuit.com