Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,673 Reviews)
Rating breakdown 21,673 reviews
5 Stars
12,345
4 Stars
4,257
3 Stars
2,449
2 Stars
1,215
1 Star
1,407
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
Fed not transferring AGI correctly to GA form.
on February 15, 2026
Posted by: Htums
from GA
Believe we have been using Turbo Tax since it was invented and without issue. This year the Fed went well, but the 2025 Georgia Tax Return will not get the AGI from the Fed form resulting in show GA Tax Due when it should be Zero.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Doubled up on tips 1099-K 1099-NEC
on February 15, 2026
Posted by: Nomad57
from Virginia
I initially doubled up on my Tips because the program asked which part of the 1099-K as well as the 1099-NEC was Tips. The programing should notify / remind the user that Tips were already entered one or the other.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Be careful
on February 15, 2026
Posted by: Taxes13579
from Virginia
Been using turbo tax since inception - do not like the "hidden" $40 return processing fee. Did not have a good review of the return as it was only available in the print screen thumbnail - Not good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use Turbo Tax for years
on February 15, 2026
Posted by: Anonymous
from 2044 STONECREST LN
Have used Turbo Tax for years. I like it but it takes forever to finish the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing product.
on February 15, 2026
Posted by: laff3619
from AZ
I have been using TurboTax for 30 years. I like the straightforward explanations provided with the program. This was the first year we had an investment account. I was really happy when TurboTax downloaded the 1099 Composite and filled in the appropriate lines on the correct forms. I am sure I will continue to use TurboTax in the years ahead.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax AI is no good
on February 15, 2026
Posted by: ThisBlowsABigOne
from Utah
the AI search bar is terrible. I want it to tell me where on my tax forms to go but it seems confused.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use
on February 15, 2026
Posted by: eason123
from Arizona
Turbo Tax is very easy to use and easy to follow questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not too good
on February 15, 2026
Posted by: Tante Lene
from Michigan
City of Pontiac MI
Attachment 2-1 Box 7 asks for actual workstation but it filled in the address from W2. There is no way to change it. I had the same problem last year. This needs to be corrected
Attachment 2-1 Box 7 asks for actual workstation but it filled in the address from W2. There is no way to change it. I had the same problem last year. This needs to be corrected
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com