Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,639 Reviews)
Rating breakdown 21,639 reviews
5 Stars
12,331
4 Stars
4,249
3 Stars
2,444
2 Stars
1,210
1 Star
1,405
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Amazing product.
on February 15, 2026
Posted by: laff3619
from AZ
I have been using TurboTax for 30 years. I like the straightforward explanations provided with the program. This was the first year we had an investment account. I was really happy when TurboTax downloaded the 1099 Composite and filled in the appropriate lines on the correct forms. I am sure I will continue to use TurboTax in the years ahead.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax AI is no good
on February 15, 2026
Posted by: ThisBlowsABigOne
from Utah
the AI search bar is terrible. I want it to tell me where on my tax forms to go but it seems confused.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use
on February 15, 2026
Posted by: eason123
from Arizona
Turbo Tax is very easy to use and easy to follow questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Intuit pays no attention to user needs
on February 15, 2026
Posted by: Aggravated customer 99
from Missouri
I have used turbo tax for many years and it works very well. But I use the windows deluxe version and Intuit is doing an outstanding job of hiding the link for the download on their website. I have complained repeatedly about this issue but the issue remains. It would seem so simple to have a very visible link shown on the intuit screen for the download.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Deluxe is ok
on February 15, 2026
Posted by: nicknamethatisnotneeded
from Gaithersburg, Md
Need more explanation when user wants it and when needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax makes filing easy to prepare for a parent
on February 15, 2026
Posted by: FlorenceK
from Hawaii
If you could provide a checklist of what was filed before so we can gather the necessary documents, that would be better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use from year to year
on February 15, 2026
Posted by: mrmink
from new york
Guidance is awesome...step by step guides you thru and if you did last years taxes information is pulled over.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Software installation improvement
on February 15, 2026
Posted by: Unhappy in MI
from Michigan
Could not get program to run after installation on my computer. Had to use a second identical computer to run program. Your support for this problem does not exist,
Written by a customer while visiting turbotax.intuit.com