Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,547 Reviews)
Rating breakdown 21,547 reviews
5 Stars
12,274
4 Stars
4,231
3 Stars
2,435
2 Stars
1,206
1 Star
1,401
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Improvements are needed
on February 14, 2026
Posted by: Kenbur
from Arkansas
I lost 2 hrs or work when the program froze up and quit. Unfortunately I assumed this would auto save, but there was no evidence of any file associated with this on my computer. I had to research how to save a file on this program. There should be a button on the form screen to SAVE the file. Also some of the questions under 1099-R were confusing, regarding Arkansas Teacher Retirement. You need to add Arkansas Teacher Retirement to the list of financial institutions so the information can be pulled and reduce some of those confusing questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Must know something about filing a return
on February 14, 2026
Posted by: Engineerkpk
from fl
Tax software works well but you have to pay attention and know something about whats needed to file. I almost missed reporting my SS income because I expected the software would prompt me for this info. I would not recommend this for complete novice as basic filing knowledge is required.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX - EASY AND SIMPLE TO USE
on February 14, 2026
Posted by: PhilC in California
from CALIFORNIA
EASY TO USE , WELL DIRECTED AND WALKS THROUGH FORM EFFORTLESSLY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Easy Tax Filing Experience with TurboTax
on February 14, 2026
Posted by: Bill356A
from California
I have been using TurboTax since retiring and this year I moved from PC to OS platform so it was a bit of a learning curve but TurboTax continues to shine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax has FAILED and lost this customer.
on February 14, 2026
Posted by: YosephK
from MS
I have been using your product since 2015. This is the WORSE!! I will NEVER use it again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why do they keep pushing the web app?
on February 14, 2026
Posted by: DarkHorseSki
from MICHIGAN
A total pain in the butt to purchase. System keeps pushing me to use the web client. Guidance within the app is lacking and the accuracy of the information generated is rather poor forcing me to go back a few times over info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax User Since 1998
on February 14, 2026
Posted by: Patch27
from Maine
I have been using TurboTax since 1998 and it has made tax filing so easy for me. This year I had capital gains to report and I couldn't believe how easy it was. Great tax software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 14, 2026
Posted by: Stephen747
from CA
TurboTax is easy to install and efficient Good to use for 2025
Written by a customer while visiting turbotax.intuit.com