Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,479 Reviews)
Rating breakdown 21,479 reviews
5 Stars
12,237
4 Stars
4,224
3 Stars
2,422
2 Stars
1,198
1 Star
1,398
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
WHy is it trying to charge me to Efile the Federal
on February 14, 2026
Posted by: Anonymous
from 83 43rd Street
Right now it is trying to CHARGE ME for the Federal retiurn ! Since when do we need to pay a fee for electronic filing of thew Federal Return ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 14, 2026
Posted by: KristieM12
from Michigan
It was very easy to use, guided me through the process easily.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great fun and great results
on February 14, 2026
Posted by: Blitzie
from Mass
turbo tax is really helpful if you're not sure about something during filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY TO FOLLOW
on February 14, 2026
Posted by: Angus49b
from MAINE
THE DIRECTIONS WERE EASY TO FOLLOW. THE PROCESS WAS EXCELLENT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Updating in "Forms" can be tricky
on February 14, 2026
Posted by: Alan Ma
from Massachusetts
Overall I had an excellent experience except that quarterly income information was not saved after updating in the form mode. As far as I can tell that is the only way to add the information. Once updated again prior to filing the process was clean.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have been a turbo tax user for decades!
on February 14, 2026
Posted by: Jo AnnR
from Florida
While I know most of my tax situations, sometimes I do need help with the turbo tax software. Two specific issues I had was the appearance of a state being downloaded that I was no longer using and a state return being attached to my federal return that I was not a resident of, but I had used for future planning residence. I was not sure how to remove or change either and Turbo Tax customer service were helpful in fixing my problems. love the fact that I can talk to a live person about basic software issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
A little frustrating
on February 14, 2026
Posted by: Barrabas
from Georgia
The steps involved from start to finish is very frustrating and redundant. I had a hard time finding passwords and codes to even get going
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not so good this year
on February 14, 2026
Posted by: mrcrash320
from Illinois
After I finished my taxes I went to file. As I was paying (credit card) the drop down menu would not allow me to put the credit card expiration month in . It would not take the 12 in the drop down menu. This is the worse version of TT I have ever used in the past 20 years just terrible, It also told me my file didn't go through. Then it charged my credit card for the state fee. Then it told me my taxes went through. I'm hoping they were filed.
Written by a customer while visiting turbotax.intuit.com