Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,416 Reviews)
Rating breakdown 21,416 reviews
5 Stars
12,201
4 Stars
4,210
3 Stars
2,413
2 Stars
1,196
1 Star
1,396
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great
on February 13, 2026
Posted by: Linda0523
from GA.
Use every year. very easy to use. recommend to other people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very good!
on February 13, 2026
Posted by: Ausburn2
from Virginia
Very good experience! Have used Turbo Tax for years and always a good experience!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I completed my federal & state returns in 2 hours!
on February 13, 2026
Posted by: Jarhead1948
from North Carolina
There are always areas that seem new, unfamiliar, and somewhat confusing, and I just take a guess at the required answer--however, it just may be that my memory is deficient from year to year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesom
on February 13, 2026
Posted by: Kevin 26
from Oklahoma
Turbo Tax is the Best for any Tax Returns and all the Help you need.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glitch
on February 13, 2026
Posted by: was a glitch
from Virginia, VA
It was fine. I did not use any assistance for taxes. I did call customer service when the software would not accept the month of expiration of my credit card to pay for state e-file. Before calling I had tried going back a few slides and restarting from there to no avail. However, when the representative came on the phone and I repeated the steps to go back a few slides to describe what was happening....IT WORKED! No rhyme or reason but I got it filed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax billing interface is non-functional
on February 13, 2026
Posted by: NotReadyforRelease
from DE
Billing interface for desktop deluxe version is completely non-functional. On 2 occasions, calls to a tech rep were needed, and on 1 occasion I was told that I needed to manually submit my state return or wait 2 weeks for a form, which I didn't need, to become available.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not a Canadian!
on February 13, 2026
Posted by: MSRG4567
from Michigan
Inexplicably declared me a Canadian citizen - needed to correct this multiple times. Due to this, lost our free State filing. Very disappointed. Otherwise, worked fine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
All good.
on February 13, 2026
Posted by: Slickum Back
from MS
Turbo Tax did the job for me again this year with minimal amount of pain.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com