Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,385 Reviews)
Rating breakdown 21,385 reviews
5 Stars
12,178
4 Stars
4,206
3 Stars
2,411
2 Stars
1,196
1 Star
1,394
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Turbo tax review
on February 13, 2026
Posted by: MyTurboTaxReview
from iowa
A few glitches in the program, otherwise it makes doing taxes easy. Would like a list of suggested forms and information that could be used to help the preparer gather information needed before sitting down to complete the tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disapointed
on February 13, 2026
Posted by: torchrunner02
from Wisconsin
my state was rejected because it needed a update which you didn't do till February 13 and I filed my state on the 12th so it was rejected. real disappointed in Turbo Tax for the first time. I've used it for over 20 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh - Crashed 4 times, Upselling
on February 13, 2026
Posted by: G Bud
from KY
Software crashed 4 times during normal data entry. Minor data loss when it crashed. Too much up selling. Was asked too many times to upgrade/addon. Asked and answered multiple times. Explanations not clear at times. Thank goodness for AI tools from 3rd parties.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It works
on February 13, 2026
Posted by: DaveWretired
from NY
I have been using Turbo Tax for years. Easy to use and accurate. Never missed a deduction and never had an audit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 13, 2026
Posted by: DJ 2026
from Florida
I like the program and it's easy to use. I would recommend Turbo Tax to friends and family
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's ok
on February 13, 2026
Posted by: Macw50
from Californ
Program is good but difficult to file state return if not doing it electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems with Software 2025
on February 13, 2026
Posted by: WezDawn
from New York
This year my State return was rejected because of Turbo Tax needing to be updated. Also, have a problem with MA return and spent time on the phone with Turbo tax to be told they e working on a fix and to check back in a few hours. After installing the new update for MA, my problem still existed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We use it every year
on February 13, 2026
Posted by: Mom2Dogs
from NC
I like using Turbo Tax as it double checks everything and gives us a low chance of being audited.
Written by a customer while visiting turbotax.intuit.com