Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,207 Reviews)
Rating breakdown 21,207 reviews
5 Stars
12,078
4 Stars
4,164
3 Stars
2,395
2 Stars
1,186
1 Star
1,384
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is exceptional!
on February 11, 2026
Posted by: Danx2
from Kansas, KS
I like how the product guides you through the process. All necessary information is requested.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on February 11, 2026
Posted by: S3Sixty
from New Mexico, NM
Very thorough of what is required to complete your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still a Fan
on February 11, 2026
Posted by: WeekesB
from Nevada
I have used Desktop TurboTax for the last 6 years & this year I went online vs through Intuit directly which caused me to complete my taxes online. Problem developed when I could not find an answer to how to switch to desktop. Out of frustration I did get the desktop & thought I'd have to pay twice for the product but didn't have to and was able to bring all the data into desktop. So frustrating when the information said only prior years could be done this way but obviously not true. Perhaps this could be made more clear in the guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fiatures
on February 11, 2026
Posted by: Harbans Pancar
from California
This year 2025 Turbo Tax software is not as simple as before. I felt lot of issues & I contacted so many time to resolve those issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not good
on February 11, 2026
Posted by: msh2026
from Mi
Could have done better with Deluxe this year. Buggy and awkward.... Not at all up to previous years standards.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Perhaps never again
on February 11, 2026
Posted by: AJPR56
from CA
Clunky. Froze and lost all data. Had to delete and reinstall.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 12, 2026
Posted by: NormanV
from Massachusetts
TurboTax is very easy to use. Helps you every step of the way with guidance when needed. I recommend this software to anyone who wants to do their taxes (if they feel confident) rather than having to pay someone else to do them for you. You can't go wrong. I have been using them since 2003 and never had an issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bad testing before releasing to public
on February 12, 2026
Posted by: joker55711
from wisconsin
The state screw up was big and its not easy to use
Written by a customer while visiting turbotax.intuit.com