Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,113 Reviews)
Rating breakdown 21,113 reviews
5 Stars
12,032
4 Stars
4,147
3 Stars
2,377
2 Stars
1,179
1 Star
1,378
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
N/A
on February 11, 2026
Posted by: SKDe
from MI
The instructions could be more user friendly. That would be helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 11, 2026
Posted by: HunterWes
from ohio
Only issue i had was getting an email from turbo tax to sign into my intuit account. Had to setup a completely different account to finally get in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why do I have to pay for State Tax e-File
on February 11, 2026
Posted by: DaveK1010
from Nebraska
I pay for the desktop version but still have to pay for state tax e-file. But If I do it online it is free.... please fix this
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 11, 2026
Posted by: mbcreegan
from Texas
It's a really great product I have used it for may years now Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confusing information
on February 11, 2026
Posted by: KDNs
from oh
spent a lot of time on line looking up forms and/or clarifying information contained in the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Still pretty good, but importing is painful
on February 11, 2026
Posted by: DKP771
from New York
I used to love this product. I have 2 1099-Rs from Fidelity Investments that I have not been able to import on my comparatively simple return. Why do I pay for a product that cannot import well into February? I can tell you have been working on it since I often saw an entry for "ZZZ Fidelity Investments - Pilot" which was something was typical of how we used to incorporate real data when troubleshooting products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Tax info import disappointing
on February 11, 2026
Posted by: RichM1960
from 120 Pelham Woos Cir
In general, software performed as expected with exception that I was unable to import tax info from my Financial institutions and needed to input information manually - I real hassle
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Okay, Not Great
on February 11, 2026
Posted by: Timothy Hinds
from NC
Overall, TurboTax was functional for me, though not always easy to use. Switching between Q&A and forms is awkward, without any link or drill from Q&A to the underlying forms and vice versa. The handling of active, materal participation in a vacation home rental business requires forcibly defeating the data entry process and putting in pro-rata amounts as if they were 100% amounts for rental expenses, because the program doesn't understand active, material participation by other than a real estate professional.
Written by a customer while visiting turbotax.intuit.com