Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,097 Reviews)
Rating breakdown 21,097 reviews
5 Stars
12,024
4 Stars
4,141
3 Stars
2,375
2 Stars
1,179
1 Star
1,378
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great!
on February 11, 2026
Posted by: Istvan 67
from MO
Very satisfied with Turbo Tax.
I wish Turbo Tax would include at least one free State electric filing.
I wish Turbo Tax would include at least one free State electric filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but could be better....More cost transparency
on February 11, 2026
Posted by: DR59
from Idaho
I've been using Turbotax since the floppy disc days. I've never had a problem with it and will continue to use it in the future. HOWEVER....I hate hate hate the added fees that you don't see until you are ready to file. Just when you think you have your numbers correct and you can start your planning you get chiseled again at the very end. Should be much better and more up front with the final cost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 11, 2026
Posted by: easyhjkljgjjgkghk
from VA
very easy to navigate, anyone can do it hhhhhhhhhhhhh
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It works very well!! I like Turbo Tax!
on February 11, 2026
Posted by: Passportman
from Ohio
I have used Turbo Tax for quite a few years...over a decade...and I appreciate the "answer these questions" approach to doing taxes. I have the software cover everything even if it doesn't apply to me. It seems to work out just fine...a struggle here and there, but overall it directs you to an accurate result. If I had to give some advice for people just starting out...make sure your computer is updated to the most recent update...since Turbo Tax changes from year to year with the latest upgrades. Second, if you have a very difficult and confusing tax return, I would definitely use the personal tax help...or get a local tax professional to help. The reason I say this is because if you enter information and it confuses the software, or if it claims you made a mistake, it does not give you an exact procedure to remedy the "mistake"...you are left to fend for yourself. So, spend the money and get professional help. Otherwise, for simpler tax returns, you cannot beat Turbo Tax...it works very well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Issues with Turbo Tax
on February 11, 2026
Posted by: Anonymous
from Iowa
Disappointed thaat in order to print the return had to buy Adobe Acrobat.
Was shocked about the added fees in order to file.
Was shocked about the added fees in order to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on February 11, 2026
Posted by: AdviserPT
from idaho
Easy to use as I follow the 'guide me' procedure. However, was disappointed that some areas (valuation of items donated feature) were not ready when the product was released. I rely on this to value my donations to local charities partiucularly as affects state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Retirement RMD Penalty
on February 11, 2026
Posted by: DNick 2025
from Indiana
This is my first experience with issues. I've always had easy completion until this year . . . Had to manually fix the "No Penalty" on the RMD from Retirement Account. Otherwise, TT kept charging the RMD penalty.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straight forward and easy tax filing
on February 11, 2026
Posted by: Rob454
from New Mexico
Very easy and straight forward to file. Completed my taxes in no time.
Written by a customer while visiting turbotax.intuit.com