Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,035 Reviews)
Rating breakdown 21,035 reviews
5 Stars
11,991
4 Stars
4,130
3 Stars
2,368
2 Stars
1,173
1 Star
1,373
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Disappointed
on February 10, 2026
Posted by: CharlieWhatever
from NC
Now that you have removed "It's Deductible" I will have to reconsider whether or not to continue with TT or some other product. Additionally, there were just some things about TT this year made it a bit more difficult to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax is great to use!
on February 10, 2026
Posted by: Lyn58
from Idasho
I have used for the last several years. It is pretty easy to have the system walk you through it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is always so easy to use.
on February 10, 2026
Posted by: Arlo2024
from WA
It was really easy and every year I use it to file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is SUPER DUPER!
on February 10, 2026
Posted by: Bo White
from California
This desktop was more diffcult to work than all the past ones. Early I continued mixing the "file" titles until end. I have three saved files with the same name, and I do not know when nor how I manage to do this. I had to call TurboTax at least four (4) times. I was just that confused. I still love TurboTax because it allows me to go step by step. So if I follow directions carefully I can still accomplish my task. THANK YOU TUBOTAX!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked out Great.
on February 10, 2026
Posted by: srhair72
from Kingsbury, NY
Another year down doing my taxes with TurboTax. No Issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax corrections
on February 10, 2026
Posted by: Mass26
from Massachusetts
Michelle had the patience of a saint. She researched how to assist me with my Mac computer before I was able to screen share. She was able to get me back into the software to make corrections and stayed with me until it was time for me to file my return. She was so polite and reassured she could help me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy with TurboTax
on February 10, 2026
Posted by: Trackkat
from Kansas KS
I have used TurboTax for years. Very comfortable with TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
WHY DID YOU GET RID OF "ITS DEDUCTIBLE" FEATURE
on February 10, 2026
Posted by: Jeff 1955
from Maryland
I like turbo tax. It is logical. It is easy to understand. The auto filings are great. I have used for over 20 yrs. I have recommended to family & friends in the past. This year however, you took away "its deductible" from the non-cash donations. This feature was very important to us. Instead, I had to go in copilot and research the FMV price to estimate the value. It took 4 times longer than using "its deductible." The package that I bought with the turbo tax code inside states that the software will help with estimating the values. It clearly did not. Next year, I will probably buy your software again. I will research other software packages to reevaluate my prior choice. VERY VERY DISAPPOINTED WITH TURBO TAX.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com