Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,035 Reviews)
Rating breakdown 21,035 reviews
5 Stars
11,991
4 Stars
4,130
3 Stars
2,368
2 Stars
1,173
1 Star
1,373
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Great as usual
on February 10, 2026
Posted by: OldNav02
from Illinois
Created donor-advised fund using ira funds - instructions on how to note this in 1099s could have been more detailed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great at finding errors
on February 10, 2026
Posted by: 2025 user
from NY
Found errors that the institutions forgot to enter in the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IP Pin problem if both don't apply!
on February 10, 2026
Posted by: No IP Pin now
from Minnesota
On the whole, I like Turbotax, but this year proved frustrating, primarily on the final step. As the person who prepares our taxes, I had applied for an IP Pin and received it. Then I found that there is no place to enter it on the final page - only a 5-space blank. Because my husband did not have an IP Pin, I could not use mine - I had to go back and delete my IP Pin in order to put my old Pin # on the form. Time wasted applying and deleting - in the end, I have no IP pin!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No more It's Deductible
on February 10, 2026
Posted by: mvatl
from Georgia
I am unhappy you removed It's Deductible. It was very handy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
garbage
on February 10, 2026
Posted by: not happy 8
from mionnesota
terrible, your changes this year are confusing and not explained well. have us ed your program 10 years and it has been the worst experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Desktop - Only Use 1 Monitor!!! Product wont work
on February 10, 2026
Posted by: 2 Monitors
from MN
I encountered MANY Glitches! This was an inconvenience and took a lot of time because I would have to go out of Turbo Tax, Restart my PC, and try again. And when this continued to happen, I just gave up on Turbo Tax desktop! Also, the desktop version kept telling me the values I entered were incorrect - this was for my 1099-Q form. I ended up not even including it on my Return, as it is not required. But there definitely are many glitches and mistakes in this year's Turbo Tax Desktop version!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
do like the program woks well
on February 10, 2026
Posted by: Extreme101
from Missouri
sometimes I would like to have a little help, in the program itself, I know there are suggestions would just like more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on February 10, 2026
Posted by: Turbo Tax Rating 2026
from Colorado
Turbo Tax is a good tool but this year there is an issue with the pension section concerning Canada Pensions which we do not have. Otherwise the filing was easy.
Written by a customer while visiting turbotax.intuit.com