Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,000 Reviews)
Rating breakdown 21,000 reviews
5 Stars
11,972
4 Stars
4,122
3 Stars
2,363
2 Stars
1,172
1 Star
1,371
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Love the program
on February 10, 2026
Posted by: wildmotox
from CA
It went ok, I feel that some of your explaining was not that clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 10, 2026
Posted by: SamSATX
from Texas
I needed to talk to a tax expert. On review of the forms there is an area on page 1 of the 1040-S just below our social security numbers that deals with 2025 Residency. "Check here if your main home, and your spouse's if filing a joint return, was in the U.S. for more than half of 2025." We did live in our home for all of 2025 but the software didn't check the box. I reviewed the software input but still wasn't able to locate an area pertaining to residency for 2025 and called for HELP. Got the help needed and the reason it wasn't checked by the software was because it pertained to Earned Income Credit and other tax benefits that didn't pertain to our file. I was able to submit the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Find your PIN before you start electronic filing
on February 10, 2026
Posted by: Mikemccrsi
from South Carolina
I had issues with the Federal PIN but everything else was great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always use turbo tax
on February 10, 2026
Posted by: 2025 taxes again
from MISSOURI
very easy, explanations as you go. have used this for many years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax 2025
on February 10, 2026
Posted by: OKnick
from California
The format was different from previous years and was less convenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used Turbo tax for years!
on February 10, 2026
Posted by: Gram97
from Georgia
I had a problem with the Federal carry over section. It wasn't letting me fix the problem on the screen. Cat, the help rep figured out what was wrong and had it fixed in just a few minutes. She had a great customer service attitude. She is a keeper!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Had some issues.
on February 10, 2026
Posted by: SDCJR
from Georgia
See comments below. I had some issues that were resolved once I was able to speak to an agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets the job done fast and accurately
on February 10, 2026
Posted by: DCanther
from AZ
So easy to use and comprehensive. Thoroughly answers all questions and asks the right questions.
Written by a customer while visiting turbotax.intuit.com