Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(20,969 Reviews)
Rating breakdown 20,969 reviews
5 Stars
11,957
4 Stars
4,118
3 Stars
2,354
2 Stars
1,170
1 Star
1,370
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
2025 Turbo Tax Is A Hot Mess
on February 10, 2026
Posted by: Jane in Indiana
from IN
Worst experience ever with Turbotax. Have been using for years but this year was a mess. Forms were not updated, instructions did not match screens and I was forced to put a number in a W2 box that was actually blank on the W2. System would not move forward without it. Horrible experience. Will not use Turbotax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 10, 2026
Posted by: Billdva1239
from VA
zzzzzzzzzzz yyyyyyyyyyyyyyyzz all good long term user
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on February 10, 2026
Posted by: Colorado Gal
from Colorado
Easy, straightforward, accurate and guides you along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was helpful
on February 10, 2026
Posted by: John0005
from New York
I was able to figure out all I needed to submit the taxes but I did call Turbo tax but that person was not helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is really good
on February 10, 2026
Posted by: SHARPEYE
from NY
it's a very good tool, though sometimes when errors or questions arise it's a good idea to use the FORMS tab to see what turbotax is actually trying to do. you can see what numbers the app is actually plugging into various fields.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 10, 2026
Posted by: Topcat1940
from Indiana
Easy to use. Have used Turbo Tax for many years and am pleased
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QMID Processing
on February 10, 2026
Posted by: Federico123
from California
QMID information very informative. For future reference, a search/lookup of QMID numbers for each qualified manufacturer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT rating 1-5 4.5
on February 10, 2026
Posted by: marrijwa
from wa
I did hear some controversy regarding privacy leaks with Turbo Tax- thankfully I wasnt one as I never got a notice- I have been using TT for years and appreciate its reliability so... please keep it safe !!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com